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UK Requirements for One Net Business applications
This feature is available only on Android and iOS.
When you're on a call using the One Net app, you can hold a call, transfer it to another user or turn it into a conference call using the mid-call control options displayed on the screen.
To be able to use mid-call control, you must configure the service first. You can do it by adding a phone number in the One Net app call settings for One Net Mobility or One Net Anywhere.
To configure One Net Mobility settings
.To configure One Net Anywhere settings
.
To configure One Net Mobility settings
.To configure One Net Anywhere settings
.To be able to use mid-call control, make sure the Bei Rückgabe: Wenn besetzt, wartet Anrufer option for call transfers is inactive.
To deactivate Bei Rückgabe: Wenn besetzt, wartet Anrufer
Read more about call transfer settings >
If you can't use mid-call control after you've configured the required settings, contact the One Net Business team. Select Contact us from the bottom of this page.
When you're on a call, you can put it on hold, switch between an active and a held call or add more participants using options displayed on your screen.
It may take up to 8 seconds before the mid-call control screen appears.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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