Main menu
One Net Business
One Net Business
Administration
System requirements
Requirements for One Net Business applications
One Net Business Help & Support
One Net app help
Share
Print
Mid-call control
This feature is available only on Android and iOS.
When you're on a call using the One Net app, you can hold a call, transfer it to another user or turn it into a conference call using the mid-call control options displayed on the screen.
Activating mid-call control
To be able to use mid-call control, you must configure the service first. You can do it by adding a phone number in the One Net app call settings for One Net Mobility or One Net Anywhere.
Android 
To configure One Net Mobility settings
- Select
. - Select Settings.
- Select Calling > One Net Mobility.
To configure One Net Anywhere settings
- Select .
- Select Settings.
- Select Calling > One Net Anywhere.
iOS
To configure One Net Mobility settings
- Select .
- Select Settings.
- Select Calling > One Net Mobility.
To configure One Net Anywhere settings
- Select .
- Select Settings.
- Select Calling > One Net Anywhere.
Enabling mid-call control in call transfer settings
To be able to use mid-call control, make sure the Bei Rückgabe: Wenn besetzt, wartet Anrufer option for call transfers is inactive.
To deactivate Bei Rückgabe: Wenn besetzt, wartet Anrufer
- In One Net Manager, select Anrufdienste.
- In the Anruf weiterleiten row, select Bearbeiten.
- Make sure that the Bei Rückgabe: Wenn besetzt, wartet Anrufer option is not selected.
Read more about call transfer settings >
If you can't use mid-call control after you've configured the required settings, contact the One Net Business team. Select Contact us from the bottom of this page.
Using mid-call control
When you're on a call, you can put it on hold, switch between an active and a held call or add more participants using options displayed on your screen.
It may take up to 8 seconds before the mid-call control screen appears.
Can't find what you're looking for?
Your One Net Business administrator
Talk to the One Net Business administrator in your company. They understand your system best.
Contact us
Only for One Net Business administrators: contact us if you have any questions.
Did you find this article useful?
Yes
No
Thanks for your feedback.