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Why can't I use mid-call control?

What's the problem?

Mid-call control in the One Net app on my mobile phone doesn't work.

Why does this happen?

You can't use mid-call control for one of the following reasons:

  • You haven't configured the service in your application.
  • Vodafone hasn't activated the service for you yet.

What to do

Check if you've added a phone number in the One Net app call settings for One Net Mobility or One Net Anywhere.

Read about mid-call control >

  1. In One Net Manager, select Anrufdienste.
  2. In the Anruf weiterleiten row, select Bearbeiten.
  3. Make sure that the Bei Rückgabe: Wenn besetzt, wartet Anrufer option is not selected.

Ask your administrator to check your call settings for you.

Contact the One Net Business team.

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

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Get in touch if you have any questions.

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