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Help & Support Using One Net Business First steps with One Net Business for users
Help & Support Using One Net Business First steps with One Net Business for users One Net Business Help & Support
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First steps with One Net Business for users
What have you got?
Your administrator has given you a One Net Business phone number, One Net Business login credentials and has set you up on either the One Net Business or One Net Business UC package. You also have at least one of the following devices to use with your new service:
- A One Net Business mobile phone
- A One Net Business SIM
- A desk phone
- A PC or Mac®
- A headset
First steps with your new desk phone
If your administrator has already installed and set up your desk phone, it is ready to use. You don't need to set anything up.
If you need to install and set up your desk phone, the following articles will help you:
Learn how to install your desk phone >
Find out how to set up your desk phone >
First steps with your PC or Mac
As a new One Net Business user, you need to install and access a few applications such as the One Net app and One Net Manager. You need these applications to make calls and set up features like voicemail and call forwarding.
Find out how to access One Net Manager >
You may also want to install Go Integrator and the One Net E-fax print driver.
Install the One Net E-fax print driver >
Getting started with the One Net app
When you have installed the One Net app and logged in, you are ready to start making and receiving calls. However, here are a few things that you might want to set up before you get started:
- Select your language.
- Get the One Net app to start automatically and remember your password.
-
Check that your headset or microphone and speakers are configured correctly.
Read about changing your audio settings and setting up a headset >
- Turn on Microsoft® Outlook® integration.
You may also want to check that you have a shortcut to the One Net app on your desktop.
Getting started with One Net Manager
When you have logged in to One Net Manager you can set up your voicemail and record your personal greetings.
If you are on the One Net Business UC package you can also set up One Net Anywhere.
Find out about setting up your voicemail and recording greetings >
Learn how to set up One Net Anywhere >
First steps with your mobile
You need to set up a few things on you mobile phone before you can use all of the features of One Net Business.
Find out how to set up your mobile phone >
How to...
Find out how to do some of the most common tasks:
Can't find what you're looking for?
Your One Net Business administrator
Talk to the One Net Business administrator in your company. They understand your system best.
Contact us
Only for One Net Business administrators: contact us if you have any questions.
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