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One Net Business
One Net Business
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Vodafone One Net Business
One Net Business features
Flexible, agile and scaleable, Vodafone One Net Business allows you to select exactly the right solution for your business, now and for the future.
Standard features
Everything you’d expect from a business phone system, including call forwarding, hold messaging, call displays and voicemail features. Together these features ensure that your business calls can be managed professionally and no calls are missed.
Enhanced features
Vodafone One Net Business offers a range of additional features to help your business run smoothly. These features include the ability to pick up and join calls, assign alternative numbers and set up larger conference calls.
Unified communication and collaboration
Our collaboration features make life simpler for your staff and your customers. For example, with the One Net (mobile, tablet and desktop) app, chat and availability lets you see real-time information on which staff are available at any one time, and gives you instant messaging and document sharing capability across the company.
Security
We take your security seriously and have designed features and policies that help to protect your business. Our authentication feature ensures that only authorised users have access to the system, preventing illegal call re-routing and dissuading hackers from attempting to infiltrate your business communications.
Mobile working
One Net Business is designed to make flexible and mobile working as easy as possible with features such as mobile call notifications and business service mobility, which allow you to increase productivity and reduce down-time, even when you’re not in the office.
Call centre and receptionist
Our call centre and receptionist features enable you to easily and professionally manage calls into your business. Features such as auto-attendant and supervisor ensure that calls get to the right person quickly, enabling you to deliver a great customer experience to your callers.
Group and team
These features are designed to help teams and groups within your business work more effectively, ensuring that calls and communications are efficiently re-directed when a member of a team or group is unavailable.
Multisite
If your business has multiple locations and sites, One Net Business helps to ensure that these locations are seamlessly integrated together as one business. This makes it easy for your customers to contact you, wherever you are.
Applications
One Net app
Enjoy seamless integration between your desk phone and mobile phone with the One Net app, which combines voice and video calls, instant messaging, collaboration features and user presence information into a unified end-user experience.
Go Integrator
With Go Integrator, you can unify your communication and collaboration services in One Net Business. This powerful solution integrates multiple CRM databases and provides call control straight from your desktop.
One Net TAPI
One Net TAPI is an application that integrates your PC with your telephony network. One Net TAPI provides a suitable interface for all applications compatible with TAPI. With this efficient solution, you can also monitor and control extensions in your One Net Business service.
One Net E-fax
Become more efficient with the straightforward, useful One Net E-fax, which enables users to send and receive faxes without the need for a fax machine.
One Net Manager
Manage your applications with our user-friendly web portal. One Net Manager enables you to do everything from programming features on your phone to monitoring call activity across your business.
One Net Call Centre
Use our call centre editions to access a range of features, including queueing capabilities and distributing calls to devices and people. Some editions support agent states, supervising, reporting and other advanced functionality.
One Net Receptionist
Manage calls effortlessly with our range of special reception features, enabling reception staff and any other nominated users to answer, transfer and manage calls efficiently and keep your business communications running smoothly.
Why choose One Net Business? >
Read more about One Net Business features >
Read our detailed product brochure (PDF) >
See how One Net Business can help your organisation
Packages
One Net Business
Basic package
For businesses that need a straightforward, comprehensive communications system.
One Net Business Standard
package
Ideal for growing businesses starting a small customer service operation.
One Net Business
UC package
Our most comprehensive offering, allowing you to completely streamline your calls and communications.
Which solution?
50+ employees
A feature-driven telephony system delivering great results for larger businesses
10-50 employees
Invaluable flexibility and versatility for growing businesses
1-9 employees
A simple solution for controlling costs and staying in touch with your customers
Self-employed and start-ups
A professional, flexible solution for businesses at the start of their journey
Let's talk about One Net Business
Give us a call and find out what we can do to help your business reach its full potential.