Deutschland - English Deutschland 
Ireland
UK Requirements for One Net Business applications
You can start an audio or video call:
Video calls are available only on PC and Mac®.
Learn more about the requirements for video calls >
If you can't select a call icon
If you are unable to see the icon for the type of call you wish to make, this type of call may not be available to you or may not be supported by your device. Contact your administrator for more information.
Simultaneous calls
With One Net Business, you can have as many simultaneous calls as many sessions are allowed simultaneously for your organisation.
To call a person listed on your My Contacts list:
.To make a video call, select Video Call.
To make an audio call from your desk phone, select Call from Other Device.
To call a person listed in your organisation's directory:
.To make a video call, select Video Call.
To make an audio call from your desk phone, select Call from Other Device.
To call a person from outside your organisation's directory:
.
.To make a video call, select 
.
To make an audio call from your desk phone, select 
.
.
.
This feature is available only on PC and Mac®.
With the One Net app, you can highlight a phone number in any desktop application, such as your browser or text editor, and press a keyboard shortcut to call the number.
You can also configure the One Net app to enable making calls from applications with your desk phone.
To set up making calls from applications
.To make a call from an application
To enable making calls from applications with a desk phone
Don't use the One Net app for emergency calls.
By default, you can only use the One Net app for emergency calls when you're at your organisation's address. If you try to call an emergency number from another location, you will be connected with the dispatch centre closest to your organisation's location. Use your mobile phone's dial pad, your desk phone or another phone to make an emergency call.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
Did you find this article useful?
Yes
No
Thanks for your feedback.
