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You can configure various call-related features, for example, forwarding calls, automatic callback or call waiting.
This feature is available only on PC and Mac®.
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This feature is available only on PC and Mac®.
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This feature is available only on PC and Mac®.
If you receive a call when you're already on a call, you will hear a tone to indicate that there is another call waiting. The new caller hears the normal ringing tone until the call is answered.
You can put your ongoing call on hold and switch between the two calls.
You can forward calls to your colleagues if you are busy or unable to take calls.
You can block all incoming calls by enabling the do not disturb service.
Read about blocking all incoming calls >
You can choose to reject calls from callers who deliberately hide their phone numbers. The service does not reject any anonymous caller who is a member of your group or enterprise.
Read about rejecting anonymous calls >
This feature is available only on PC and Mac®.
If a One Net Business user you're calling is busy, you can request an automatic callback when the user becomes free. The user is notified with a special ringtone.
You can activate automatic callback in the One Net app. You can also use feature access codes to manage some of the automatic callback settings.
You can use feature access codes to manage automatic callback.
To activate automatic callback
This feature is available only on PC and Mac®.
With highlight to call, you can directly call phone numbers that appear on web pages, in blocks of text and applications.
To activate highlight to call
To call a phone number from text
This feature is available only on Android™ and iOS®.
You can set the default call mode for your phone calls: mobile network or VoIP (Voice over Internet Protocol).
To use your mobile network for each call
.To use VoIP for each call
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To use your mobile network for each call
.To use VoIP for each call
.You can hide your number when you call or chat with someone outside your organisation. Hiding your number is also known as hiding or blocking your caller ID.
Read about hiding your number >
You can forward calls to your voicemail if you are unavailable or already on a call.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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