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Holding calls
Putting a call on hold
PC and Mac 
To put a call on hold
- Select
.
To resume the call
- Select Resume.
Android
To put a call on hold
- Select
.
To resume the call
- Select .
iOS
To put a call on hold
- Select
.
To resume the call
- Select
.
Call waiting
If you receive a call when you're already on a call, you will hear a tone to indicate that there is another call waiting. The new caller hears the normal ringing tone until the call is answered.
Switching between an active and a held call
This feature is available only on Android and iOS.
If you have two calls: one active and one held, you can switch between them using the mid-call control screen. Switching between calls is also called swapping calls.
Read more about mid-call control >
To switch between calls
- On the mid-call control screen, select
. - Select Swap.
Your active call is put on hold. Your held call becomes active.
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