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Managing calls
About managing calls
The One Net app offers a number of different ways to manage your calls, including call forwarding, call transfer and parking calls.
Read about managing your calls >
Mid-call control
When you're on a call using the One Net app, you can hold a call, transfer it to another user or turn it into a conference call using the mid-call control options displayed on the screen.
Transferring calls
You can transfer a call to another person.
Read about transferring calls >
Holding calls
You can put a call on hold and retrieve it when you are ready to resume the call.
Read about putting calls on hold >
Parking calls
You can temporarily park a call and retrieve it from the same phone or another location when you are ready to continue.
Pulling calls
You can start a call on one device and then move it to another device such as your mobile to finish the call.
Forwarding calls
You can forward calls to colleagues if you are busy or unable to take calls.
Blocking all incoming calls
You can block all incoming calls by enabling the do not disturb service.
Read about blocking all incoming calls >
Rejecting anonymous calls
You can choose to reject calls from callers who deliberately hide their phone numbers. The service does not reject any anonymous caller who is a member of your group or enterprise.
Read about rejecting anonymous calls >
Communication history
Your communication history gives details of all the calls and chats that you have made, received and missed.
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