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This feature is available only on PC and Mac®.
Team Telephony is a One Net app feature that allows you to monitor the call status of other phone lines.
When activated, Team Telephony displays as a separate window next to the main One Net app window.
Team Telephony allows you to:
With Team Telephony, you can monitor up to 15 users at the same time.
You can activate Team Telephony and choose the users you monitor by setting up monitored lines in One Net Manager.
Read more about monitoring other phone lines >
Phone status privacy
A user who has enabled their phone status privacy must authorise you to monitor their line.
You can see a user's availability next to their name:
|
Symbol |
Meaning |
|---|---|
|
|
The user is available. |
|
|
The user is ringing. |
|
|
The line is busy. |
To call a monitored user
To make a call from your desk phone, select Call from Other Device.
You can change the way the Team Telephony window behaves and select a ring signal for incoming calls.
To change the Team Telephony settings
.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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