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Help & Support Using One Net Business Learn about One Net Business Learn about One Net Business features
Help & Support Using One Net Business Learn about One Net Business Learn about One Net Business features One Net Business Help & Support
Using One Net Business
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Learn about One Net Business features
Standard features
Everything you’d expect from a business phone system, including call forwarding, hold messaging, call displays and voicemail features. Together these features ensure that your business calls can be managed professionally and no calls are missed.
Enhanced features
Vodafone One Net Business offers a range of additional features to help your business run smoothly. These features include the ability to pick up and join calls, assign alternative numbers and set up larger conference calls.
Group and team features
Our group and team features support your organisation's infrastructure to increase productivity and efficiency within and across teams using features such as hunt groups and executive assistants.
Call centre and receptionist features
Use our call centre editions to access a range of features, including queueing capabilities and distributing calls to devices and people. Some editions support agent states, supervising, reporting and other advanced functionality.
Manage calls effortlessly with our range of special reception features, enabling reception staff and any other nominated users to answer, transfer and manage calls efficiently and keep your business communications running smoothly.
Mobile working
Our mobile features support how you work on the move and away from the office.
Unified communication and collaboration
Our collaboration features make life simpler for your staff and your customers. For example, with the One Net (mobile, tablet and desktop) app, chat and availability lets you see real-time information on which staff are available at any one time, and gives you instant messaging and document sharing capability across the company.
Multisite features
Our multisite features allow efficient and flexible communication between multiple sites in different locations.
Security features
We take your security seriously and have designed features and policies that help to protect your business. Our authentication feature ensures that only authorised users have access to the system, preventing illegal call re-routing and dissuading hackers from attempting to infiltrate your business communications.
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