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UK Requirements for One Net Business applications
This feature is available only on PC and Mac®.
Call parking allows you to temporarily park a call while you carry out a task such as resolving a customer query. When you are ready to resume the call you can retrieve it using the same device or pick it up using another phone in a different location.
If you don't retrieve a parked call after a certain amount of time the call is returned to your extension number.
Call parking is useful if you share your PC with someone else.
Remember where you have parked the call
Make a note of the extension number given in the call parked message, so you can retrieve the call.
. If you try to park a call at an extension that is already taken by another parked call, the system plays a denial tone.
Alternatively, you can:
This FAC allows you to retrieve a parked call.
You can also use feature access codes to park and pick up calls.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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