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Making calls with One Net Business
With One Net Business you can make calls from your desk phone, mobile or tablet, PC or Mac®. You can make calls in a number of ways, using different applications.
Your contacts list is available throughout the One Net Business applications so you can always stay in touch.
Using your contacts list
You can use your contacts list to make calls from One Net Business applications. On a mobile, you view your One Net Business contacts list and your company's main phone book using the One Net app.
Read more about contacts in the One Net app >
Making calls with the One Net app
With the One Net app installed on your PC, Mac, mobile and tablet, you can make calls from any of your devices, to an individual or to a group of people. You can call people in your company's main phone book, your One Net contact list or by dialling a phone number.
Read about making calls in the One Net app >
Other ways to make calls
You can also make a call from the chat window or from your communication history.
Find out how to make calls from your communication history >
Making calls in One Net Call Centre
You can make calls in One Net Call Centre if you have one of the following additional services assigned:
- One Net Call Center Agent Standard
- One Net Call Center Supervisor
Learn about assigning services to users >
To make a call to any number
-
At the top of Call console, enter a number and select
.
To make a call to a contact
- In , select the contact you want to call.
- Select Call.
Making calls in One Net Receptionist
With One Net Receptionist, you can make calls in several ways. You can call a contact from your contacts list or your call history, or you can call a number you've entered.
Learn how to make calls in One Net Receptionist >
Making conference calls
You can also make and manage conference calls.
Read more about managing conference calls in One Net Receptionist >
Making conference calls
With One Net Business you can hold conference calls in any of the following ways:
- Hold a group call or use My Room in the One Net app
- Use One Net Receptionist
- Use One Net Call Centre
Making conference calls with the One Net app
If you want to talk to a group of people, you can make group call or conference call using the One Net app.
Learn how to make a group call using the One Net app >
Find out about conferencing in the One Net app >
Making conference calls with One Net Receptionist
You can also make and manage conference calls in One Net Receptionist.
Read more about managing conference calls in One Net Receptionist >
Making conference calls with One Net Call Centre
In One Net Call Centre you can have conference calls with three or more people.
Find out more about making conference calls in One Net Call Centre >
Can't find what you're looking for?
Your One Net Business administrator
Talk to the One Net Business administrator in your company. They understand your system best.
Contact us
Only for One Net Business administrators: contact us if you have any questions.
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