Main menu
One Net Business
One Net Business
Administration
System requirements
Requirements for One Net Business applications
You are here: Home 
Help & Support One Net Manager help Managing user services Setting up One Net Mobility
Help & Support One Net Manager help Managing user services Setting up One Net Mobility One Net Business Help & Support
One Net Manager help for administrators
Share
Print
Setting up One Net Mobility
Information for administrators
About One Net Mobility
One Net Mobility enables a user's mobile phone to be integrated with their One Net Business service so they can use the same phone number and voicemail service. If the user has other devices or users sharing their line, One Net Mobility also controls which devices ring when they receive a call.
Managing outgoing calls
To configure how outgoing calls are routed through a user's cellphone, use call anchoring. When you activate call anchoring for a user's mobile phone, all calls from the mobile go through One Net Business. Call anchoring works with many call features, for example, extensions, feature access codes or caller ID.
If there are occasions when users don't want their mobile to be part of their One Net Business service, they have to disable call anchoring, either permanently or only for certain time periods. When call anchoring is disabled, calls from a user's mobile phone show their mobile phone number and not their One Net Business phone number. With call anchoring deactivated, the user can't use their One Net Business features and settings.
Managing incoming calls
You can forward incoming calls to a different phone number or to a voicemail.
Read more about forwarding calls >
If you want to forward incoming calls to a different phone number only at certain times, for example, outside business hours, use the forwarding site calls feature.
Read more about forwarding site calls >
The Anruf-Signalisierung bei Anruf auf der Festnetz-Nummer settings determine which devices ring when a user receives calls to their One Net Business phone numbers. You configure alerting policy settings for the main One Net Business phone number and the mobile phone number separately.
Setting up One Net Mobility for a user
Administrators can activate the One Net Business mobile service for users and configure settings, such as call anchoring, phone alerting or caller ID for each mobile phone registered in One Net Business.
Activating One Net Mobility
To activate One Net Mobility for a user
- If you're an enterprise administrator, select the required site.
- Select Benutzer einrichten.
- Select Bearbeiten for the user you want to activate the service for.
- In Vodafone-Handy-Nummer, enter the user's mobile phone number.
- In Kundennummer Mobilfunk, enter the contract number that the user's mobile phone number is assigned to.
The One Net Mobility service becomes active and can be configured.
Incompatible mobile services
Certain Vodafone mobile services are incompatible with One Net Mobility. Contact Vodafone to turn them off, when activating One Net Mobility for a user:
- Freizeichentöne (Ring-up-tone)
- Ultracard
- Vodafone Visual Mailbox
- VoLTE (Voice over LTE)
- Vodafone Zuhause
- Wireless office
- Corporate VPN
- VF Mobile VPN
- BestServices
- Datenkarten
- UMTS – Daten
- Sperren Telefonie
- Vodafone-Fax
- Duobill
- Vodafone WiFi Calling
- Anruf-Info bei Nichterreichbarkeit (Call information when unavailable)
To deactivate One Net Mobility for a user
- If you're an enterprise administrator, select the required site.
- Select Benutzer einrichten.
- Select Bearbeiten for the user you want to deactivate the service for.
- In Vodafone-Handy-Nummer, remove the user's mobile phone number.
- In Kundennummer Mobilfunk, enter the contract number that the user's mobile phone number is assigned to.
Configuring One Net Mobility
To configure One Net Mobility for a user
- If you're an enterprise administrator, select the required site.
- Select the user from Benutzer.
- Select Anrufdienste > One Net Mobility > Anzeigen > Bearbeiten.
- Enter the required settings.
Mobility settings
|
Service option |
What the option does when activated |
|---|---|
|
Nutzer gestatten Einstellungen für Anrufverankerung zu ändern |
Allows the user to change call anchoring for their mobile phone. This must be enabled if the user wants to exclude their mobile phone from their One Net Business service at certain times. |
|
Anrufe an das eigene Handy unterdrücken |
Does not allow calls to be made from the user's One Net Business phone number to the user's mobile phone number. This is to prevent calls looping in the system. |
Phone alerting settings for the user's One Net Business phone number
The Anruf-Signalisierung bei Anruf auf der Festnetz-Nummer settings determine which devices ring when a user receives calls to their One Net Business phone numbers. You configure alerting policy settings for the main One Net Business phone number and the mobile phone number separately.
|
Service option |
What the option does when activated |
|---|---|
|
Klingeln auf Tischtelefonen aktivieren |
Rings the user's desk phone. Select which other devices also ring: |
|
Shared Call Appearance aktivieren |
If Klingeln auf Tischtelefonen aktivieren is selected, also rings phones that are set up to share the user's line and any devices running the One Net app. |
|
One Net Anywhere aktivieren |
If Klingeln auf Tischtelefonen aktivieren is selected, also rings other phones that the user has included as part of the One Net Anywhere service. |
|
Sekretariat aktivieren |
If Klingeln auf Tischtelefonen aktivieren is selected, also rings the phones of any executive assistants assigned to the user if the call meets the filtering rules. |
|
Klingeln auf Mobilgeräten aktivieren |
Rings the user's One Net Business mobile phones. |
You must select Klingeln auf Tischtelefonen aktivieren, Klingeln auf Mobilgeräten aktivieren or both.
Configuring One Net Mobility for a user's mobile phone
To configure One Net Mobility for a mobile phone
- If you're an enterprise administrator, select the required site.
- Select the user from Benutzer.
- Select Anrufdienste > One Net Mobility > Anzeigen.
Any mobile phones that are part of the user's One Net Business service are listed.
- Select Bearbeiten for the mobile phone you want to configure.
- Enter the settings for the mobile phone.
General settings
|
Service option |
What the option does when activated |
|---|---|
|
Callcenter- und Sammelschluss-Anrufe signalisieren |
If the user is a call centre agent, they can receive call centre calls on their mobile phone. |
|
Click2Dial-Anrufe signalisieren |
Rings the user's mobile phone when the system rings as part of a Click2Dial call. 
Click2Dial was discontinued in July 2019. Functions previously provided by Click2Dial have been replaced by Go Integrator. |
|
Mobilfunkrufnummer bei abgehenden Anrufen anzeigen |
Uses the user's mobile phone number as their caller ID. |
|
Antwortbestätigung erforderlich |
Requires the user to press a button on the dial pad to confirm they agree to take the call. This prevents the device from transferring a call to voicemail because an automatic answering service won't provide the answer confirmation. |
|
Vodafone-basierte Anrufsteuerungsdienste verwenden |
This option allows the user to use certain call handling features during a call. |
Mobility configuration settings
|
Service option |
What the option does when activated |
|---|---|
|
Nutzer-Ebene |
Uses Standort settings or the Benutzer settings below for determining whether One Net Business calls can be received or made using the mobile phone. |
|
Anrufausgang verweigern |
Prevents outgoing calls from the mobile phone. |
|
Anrufbeendigung verweigern |
Prevents incoming calls from ringing the mobile phone. |
Phone alerting settings for a One Net Business mobile phone number
The Anruf-Signalisierung bei Anruf auf der Festnetz-Nummer settings determine which devices ring when a user receives calls to their One Net Business phone numbers. You configure alerting policy settings for the main One Net Business phone number and the mobile phone number separately.
|
Service option |
What the option does when activated |
|---|---|
|
Klingeln auf Tischtelefonen aktivieren |
Rings the user's desk phone. Select which other devices also ring: |
|
Shared Call Appearance aktivieren |
If Klingeln auf Tischtelefonen aktivieren is selected, also rings phones that are set up to share the user's line and any devices running the One Net app. |
|
One Net Anywhere aktivieren |
If Klingeln auf Tischtelefonen aktivieren is selected, also rings other phones that the user has included as part of the One Net Anywhere service. |
|
Sekretariat aktivieren |
If Klingeln auf Tischtelefonen aktivieren is selected, also rings the phones of any executive assistants assigned to the user if the call meets the filtering rules. |
|
Klingeln auf Mobilgeräten aktivieren |
Rings the user's One Net Business mobile phones. |
You must select Klingeln auf Tischtelefonen aktivieren, Klingeln auf Mobilgeräten aktivieren or both.
Call anchoring enabled
If call anchoring is enabled, calls to the landline or mobile phone number only ring on the desk phone or in the One Net app.
Call anchoring settings
|
Service option |
What the option does when activated |
|---|---|
|
Anrufverankerung aktivieren |
Calls to and from the user's mobile phone go through One Net Business. If the user wants to exclude their mobile phone from their One Net Business service, clear this option and set up an excluded time and holiday schedule. |
|
Zeitplan |
Specifies regular times that calls to and from the user's mobile phone should not go through One Net Business. |
|
Feiertagsplan |
Specifies a time period that calls to and from the user's mobile phone should not go through One Net Business. |
Deactivating call anchoring
When you deactivate call anchoring:
- Incoming calls to the mobile number ring only on the user's mobile phone.
- One Net Business features are not available on the user's mobile phone.
- The user's mobile phone number is presented on outgoing calls.
- Calls are not visible in call history.
Call anchoring enabled
If call anchoring is enabled, calls to the landline or mobile phone number only ring on the desk phone or in the One Net app.
Can't find what you're looking for?
Did you find this article useful?
Yes
No
Thanks for your feedback.