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Help & Support One Net Manager help Department information and settings Managing department services
Help & Support One Net Manager help Department information and settings Managing department services One Net Business Help & Support
One Net Manager help for administrators
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Managing department services
Information for administrators
About departments
If your organisation has large sites with many users, you can use departments to manage different groups of users within a site. Enterprise and site administrators can manage users and services for a department in a similar way as for a site.
During the initial setup of One Net Business for your organisation, Vodafone creates user accounts for all the people in your organisation and assigns each user to a site. Once the service is operational, enterprise and site administrators can create departments within a site.
Read about adding departments >
Virtual user services
Virtual users are services that perform user actions like making and receiving calls.
Read about virtual user services >
Enterprise and site administrators can assign virtual users, such as auto-attendants and hunt groups, to a department.
To assign a virtual user to a department
- If you're an enterprise administrator, select the required site.
- Select Standortdienste.
- From the Standortdienste list, select the type of virtual user you want to assign to a department.
- Select the virtual user.
- From the Abteilung list, select the department.
On-hold music
Enterprise and site administrators can set up on-hold music for a department.
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