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Help & Support One Net Manager help Working as an administrator Switching roles as an administrator
Help & Support One Net Manager help Working as an administrator Switching roles as an administrator One Net Business Help & Support
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Switching roles as an administrator
One Net Business provides two levels of administration: enterprise and site. An enterprise administrator oversees the whole organisation and can manage the users and services at any of the sites. A site administrator manages the users and services for their site. Sites can be divided into smaller departments to make them easier to manage. Both enterprise and site administrators can manage departments.
About the administration roles
An enterprise administrator oversees the organisation-wide use of One Net Business service and can act as the site administrator for any of the organisation's sites. The enterprise and site administration roles can be combined if all the users are at one site or the sites don't need to be managed independently.
On this Information Site, articles for administrators are marked with the following notices:
Information for enterprise administrators
The above notice indicates that the article is for enterprise administrators.
Information for administrators
The above notice indicates that the article is for both enterprise and site administrators.
Both enterprise and site administrators can view and modify users' call services and profile settings.
Using One Net Manager as an enterprise administrator
When you log on to One Net Manager as an enterprise administrator, the tabs show the top level enterprise administration options. When you select a tab, the menu bar shows the next level options. Each option may have a drop-down list if it has more than one item.
Changing views as an enterprise administrator
As an enterprise administrator, you can change your view between the enterprise administrator view, the site administrator view and the user view.
- In the enterprise administrator view, you can view and modify the enterprise information and settings for your enterprise.
- In the site administrator view, you can view and modify the site services and settings for your sites.
- In the user view, you can view and modify the call services and profile settings for the users assigned to your site.
To change to a site administrator view
- From the Standort list, select the site.
Your view changes to the site administrator view.
- If you want to change your view back to the enterprise administrator view, select Unternehmen.
To change to a user view
- From the Benutzer list, select the user.
If you select a site, the list shows only the users located at the site. If you don't select a site, the list shows all the users in the organisation. When you select a user, the system automatically selects the site to which the user belongs.
Your view changes to the user view.
- If you want to change your view back to the enterprise administrator view, select Unternehmen.
Using One Net Manager as a site administrator
When you log on to One Net Manager as a site administrator, the tabs show the top level site administration options. When you select a tab, the menu bar displays the next level options. Each option may have a drop-down list if it has more than one item.
Changing views as a site administrator
As a site administrator, you can change your view between the site administrator view and the user view.
- In the site administrator view, you can view and modify the site services and settings for your sites.
- In the user view, you can view and modify the call services and profile settings for the users assigned to your site.
To change to a user view
- From the Benutzer list, select the user.
Your view changes to the user view.
- If you want to change your view back to the site administrator view, select Standort.
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