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Sharing lines
About sharing lines
This feature allows an incoming call to appear at multiple locations at the same time. When there’s an incoming call to the shared number, all configured phones ring and you can use any of these devices to answer the call. With shared call appearance enabled, you can also make a call from the shared number using any of the included phones. This arrangement is typically used for executives who have one or more assistants to manage their calls.
If you share your line with other users, activating Do Not Disturb blocks all incoming calls for those users too.
Read more about sharing lines >
Your shared line
Your administrator sets up shared lines. You can see who is sharing your line and change your shared line settings. Contact your administrator if you need help with your sharing your line.
To view your shared line
- Select Anrufdienste > Shared Call Appearance > Anzeigen.
Primäres Gerät shows your One Net Business phone number and type of phone.
Geräte, die meine Leitung mitbenutzen shows any of your devices that are running the One Net app and the phone numbers of any users sharing your line.
To change your shared line settings
- Select Anrufdienste > Shared Call Appearance > Bearbeiten.
- Set the following options:
|
Service option |
What the option does when activated |
|---|---|
|
Bei Click-to-Dial-Anrufen alle Endpunkte benachrichtigen |
If you make a call using Click-to-Dial, the incoming call rings on all devices sharing your line. |
|
Bei Durchsage-Gruppen-Anrufen alle Endpunkte benachrichtigen |
If you receive a call as part of a paging group, the incoming call rings on all devices sharing your line. |
|
Anruf-Übernahme von eigenen Geräten gestatten |
A call can be moved between devices sharing the line. If this option is disabled, you can't move calls between devices, including those running the One Net app. |
|
Benachrichtigung zu geparkten Anrufen aktivieren |
Shows on all devices sharing your line that you have a parked call. This is only possible on devices that can display this information. |
|
Überbrückung zwischen Standorten gestatten |
Allows users sharing the line to join a call that is active on the line. |
|
Mehrfachanrufe |
Allows you and users sharing the line to have more than one call active at a time on the shared line and be able to switch between calls. This should not be disabled. |
|
Warnton bei Überbrückung |
Determines whether a warning tone is heard when someone joins a call and whether the warning is repeated every 30 seconds. |
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