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Help & Support One Net Manager help Managing calls Assigning a ringtone to priority callers
Help & Support One Net Manager help Managing calls Assigning a ringtone to priority callers One Net Business Help & Support
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Assigning a ringtone to priority callers
What is a ringtone for a priority caller?
You can choose to be alerted by a distinctive ringtone when you receive a call from anyone you want to treat as a priority caller, such as an important customer or your manager.
To use this ringtone, you must create and activate one or more rules to use for incoming calls. Each rule identifies:
- One or more phone numbers for the priority callers
- When you want to hear the distinctive ringtone. By default, a priority caller will always cause this tone to ring, but you can choose to hear it only during specific periods.
You must activate a rule before the system applies it to incoming calls.
You can't customise the ringtone.
Learn more about using rules for activating services >
Desk phones only
This feature only works on desk phones that provide distinctive ringtones. It won't work on mobile phones or devices running the One Net app.
Creating and managing rules
Creating a new rule
- Select Anrufdienste > Prioritätsklingelton > Bearbeiten.
-
Select Regel hinzufügen ....
- Enter a descriptive name for the rule in the Beschreibung box.
- Enter when the rule should be active and the phone numbers you want to trigger the ringtone.
When you save the new rule, it automatically becomes active.
Activating or deactivating individual rules
- Select Anrufdienste > Prioritätsklingelton and select Anzeigen.
- Change the Aktiv setting for any of the listed rules.
Deactivating all rules
- Select Anrufdienste > Prioritätsklingelton > Deaktivieren.
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