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Call centre and receptionist services
Call centre agent settings
If you're a call centre agent, you can view your agent settings and the call centres that you belong to. You can also change your availability to take calls.
Read about call centre agent settings >
Call centre supervisor settings
If you're a call centre supervisor, you can view the call centres that you belong to and select agents to supervise.
Read about call centre supervisor settings >
One Net Receptionist monitored contacts
If you use One Net Receptionist, you can set up a list of contacts to monitor so you can easily see their availability to take a call.
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