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Help & Support One Net Manager help Managing calls Setting options for picking up or joining calls 
With the pick up or join call feature, you can pick up a call for someone in your site. You can also join an active call.
This feature works only if you're picking up a call for a user that has one call.
You can use feature access codes to pick up or join calls with other users.
Read about using feature access codes >
You can choose to hear a warning tone when another user joins your call.
To activate the warning tone
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