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Help & Support Using One Net Business Learn about One Net Business Unified communication and collaboration features
Help & Support Using One Net Business Learn about One Net Business Unified communication and collaboration features One Net Business Help & Support
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Unified communication and collaboration features
Learn about the features of One Net Business that support how you communicate and collaborate with colleagues and customers.
Chat
and availability
Our availability feature lets you see the availability, or presence, of your team and other members of staff, helping you to work more productively. Our chat service allows you to send instant messages and share documents with individuals or groups, contributing to a seamless way of working.
You can use chat and availability in the One Net app and in the One Net Call Centre and One Net Receptionist applications.
Read about chat in the One Net app >
Read about availability in the One Net app >
Microsoft Outlook integration
Use your existing contacts information in Microsoft® Outlook® to call from the Vodafone One Net Business system. You can access your contacts for viewing and dialling, your journal for logging calls and vCards to create new contact cards. This feature does not require any changes to Microsoft Outlook configuration.
Share files
When you have started a chat from the One Net app on your PC or Mac®, you can exchange files with the other person or people in the chat.
My Room
This is a virtual meeting space where you can set up a meeting internally or externally with a number of callers in a telephone or video conference. You can save money for your business and for your customers by holding high quality calls, making use of an internal moderator if needed.
One Net E-fax
Use this application to manage all your faxing operations. Fax messages can be sent using a fax printer driver or One Net Manager in BMP, GIF, JPG, PNG or PDF format. Incoming fax messages are sent to a predefined email address in PDF format.
Go Integrator
Go Integrator is a powerful solution meant for unifying your communication and collaboration services with One Net Business. It lets you integrate with multiple CRM systems or database applications so you have access to all your contacts in one place. Go Integrator also provides unified call control from your desktop, the Presence window and a full range of click-and-dial functionalities.
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