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Making calls
To make and receive calls, you must be logged in to the One Net app or your desk phone.
When you make a call, it first appears in Call console as an incoming call. When you answer it, an outgoing call is placed to the number you want to call.
To call a contact
- In , select a contact.
-
Select Call.
Or
To dial an alternative number for the contact, select the arrow next to the Call button and select the number from the list.
To call a contact from Call history
- In Call console, select
. - From the Show drop-down list, select a group.
- Select the entry you want to call.
- Select Call.
To call a number
If you know the number you want to call, you can enter it directly in Call console.
- Enter the number and select
.
To redial a number
One Net Receptionist keeps up to ten most recently dialled numbers.
- Start entering a number.
-
Select the required number from the list and select
.Or
Select Redial and select the required number from the list.
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