One Net Business Help & Support

One Net Call Centre help

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Accessing One Net Call Centre

One Net Call Centre is an application that you access on the internet, so you don't need to download or install anything.

Check that your operating system and browser are compatible with One Net Call Centre >

You access One Net Call Centre by logging in to One Net Manager with your One Net Business username and password and selecting One Net Call Centre from the Start ... list at the top of the page.

Screenshot showing Manager's drop-down list

What do I need to do to get started?

To make and receive calls in One Net Call Centre you need one of the following:

  • The One Net app, open and logged in
  • A One Net Business mobile
  • A desk phone

You don't have to do anything else before you start using One Net Call Centre, but you might like to personalise some settings. You might also like to learn a bit more about the interface and some basic tasks.

Learn how to change your settings >

Learn about the One Net Call Centre interface and basic tasks >

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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