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Managing faxes
You can view and search faxes you’ve sent and received, remove faxes you don't need, and re-send faxes that failed to send before.
You can also download your faxes as PDF files and view the faxes you scheduled for a future date.
Searching your faxes
You can view and search faxes you’ve sent and received. You can also view faxes you scheduled for a future date.
To search your faxes
- Select Search.
- Select Processed faxes.
- If you want to limit the search to received or sent faxes, select Direction.
-
Select Advanced search to add more search filters:
- Status: choose between faxes that were sent successfully or failed to send.
- Subject: enter text to search for in the subject field.
- From: enter a fax number or email address to search for in received faxes.
- To: enter a fax number or email address to search for in sent faxes.
- Choose search dates and select Search.
- Select column headings to choose ascending or descending order.
- To see more details of a fax, select
on the left.
To search faxes scheduled for a future date
- Select Search.
- Select Pending faxes.
-
Select Advanced search to add more search filters:
- Subject: enter text to search for in the subject field.
- To: enter a fax number or email address to search for in scheduled faxes.
- Choose the search dates and select Search.
Deleting, downloading and re-sending faxes
You can delete faxes you don't need or download a fax as a PDF file.
If a fax failed to send for a technical reason, for example, if the destination fax machine was unreachable, you can re-send the fax.
To download a fax
- Search for the fax you want to download.
- Select
and save the file.
To delete a fax
- Search for the fax you want to delete.
- Select
.
To re-send a fax that failed to send
- Search for the fax you want to re-send.
- Select
.
Can't find what you're looking for?
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