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Introducing One Net TAPI
One Net TAPI is an application that integrates your PC with your telephony network. One Net TAPI provides a suitable interface for all applications compatible with TAPI. With this efficient solution, you can also monitor and control extensions in your One Net Business service.
Features and benefits of One Net TAPI
Managing extensions
One Net TAPI allows you to manage all extensions in your One Net Business system. You can manage the extensions on three different levels:
- As a user
- As a site administrator
- As an enterprise administrator
Learn how to manage extensions in One Net TAPI >
Read more about assigning extensions >
Read more about extensions for external numbers >
Managing dialling rules
You can set up rules for processing the numbers before you dial them or changing the way in which the numbers are displayed in the application.
Learn how to manage dialling rules in One Net TAPI >
Monitoring your One Net TAPI connection
The tray monitor allows you to see the status of your One Net TAPI connection and restart the connection, if needed.
Read more about connection statuses in One Net TAPI >
TAPI interface
You can use One Net TAPI with any application that is compatible with the TAPI standard. One Net TAPI supports TAPI functions with versions 2.0 and 2.1.
The table below presents Microsoft® Windows® TAPI functions that are:
- Supported
- Not supported
- Not applicable
Microsoft Windows TAPI functions
|
Function |
One Net TAPI |
|---|---|
|
lineAccept |
|
| lineAddProvider |
|
| lineAddToConference |
|
| lineAgentSpecific |
|
| lineAnswer |
|
| lineBlindTransfer |
|
| lineCallbackFunc |
|
| lineClose |
|
| lineCompleteCall |
|
| lineCompleteTransfer |
|
| lineConfigDialog |
|
| lineConfigDialogEdit |
|
| lineConfigProvider |
|
| lineCreateAgent |
|
| lineCreateAgentSession |
|
| lineDeallocateCall |
|
| lineDevSpecific |
|
| lineDevSpecificFeature |
|
| lineDial |
|
| lineDrop |
|
| lineForward |
|
| lineGatherDigits |
|
| lineGenerateDigits |
|
| lineGenerateTone |
|
| lineGetAddressCaps |
|
| lineGetAddressID |
|
| lineGetAddressStatus |
|
| lineGetAgentActivityList |
|
| lineGetAgentCaps |
|
| lineGetAgentGroupList |
|
| lineGetAgentInfo |
|
| lineGetAgentSessionInfo |
|
| lineGetAgentSessionList |
|
| lineGetAgentStatus |
|
| lineGetAppPriority |
|
| lineGetCallInfo |
|
| lineGetCallStatus |
|
| lineGetConfRelatedCalls |
|
| lineGetCountry |
|
| lineGetDevCaps |
|
| lineGetDevConfig |
|
| lineGetGroupList |
|
| lineGetIcon |
|
| lineGetID |
|
| lineGetLineDevStatus |
|
| lineGetMessage |
|
| lineGetNewCalls |
|
| lineGetNumRings |
|
| lineGetProviderList |
|
| lineGetProxyStatus |
|
| lineGetQueueInfo |
|
| lineGetQueueList |
|
| lineGetRequest |
|
| lineGetStatusMessages |
|
| lineGetTranslateCaps |
|
| lineHandoff |
|
| lineHold |
|
| lineInitialize |
|
| lineInitializeEx |
|
| lineMakeCall |
|
| lineMonitorDigits |
|
| lineMonitorMedia |
|
| lineMonitorTones |
|
| lineNegotiateAPIVersion |
|
| lineNegotiateExtVersion |
|
| lineOpen |
|
| linePark |
|
| linePickup |
|
| linePrepareAddToConference |
|
| lineProxyMessage |
|
| lineProxyResponse |
|
| lineRedirect |
|
| lineRegisterRequestRecipient |
|
| lineReleaseUserUserInfo |
|
| lineRemoveFromConference |
|
| lineRemoveProvider |
|
| lineSecureCall |
|
| lineSendUserUserInfo |
|
| lineSetAgentActivity |
|
| lineSetAgentGroup |
|
| lineSetAgentMeasurementPeriod |
|
| lineSetAgentSessionState |
|
| lineSetAgentState |
|
| lineSetAgentStateEx |
|
| lineSetAppPriority |
|
| lineSetAppSpecific |
|
| lineSetCallData |
|
| lineSetCallParams |
|
| lineSetCallPrivilege |
|
| lineSetCallQualityOfService |
|
| lineSetCallTreatment |
|
| lineSetCurrentLocation |
|
| lineSetDevConfig |
|
| lineSetLineDevStatus |
|
| lineSetMediaControl |
|
| lineSetMediaMode |
|
| lineSetNumRings |
|
| lineSetQueueMeasurementPeriod |
|
| lineSetStatusMessages |
|
| lineSetTerminal |
|
| lineSetTollList |
|
| lineSetupConference |
|
| lineSetupTransfer |
|
| lineShutdown |
|
| lineSwapHold |
|
| lineTranslateAddress |
|
| lineTranslateDialog |
|
| lineUncompleteCall |
|
| lineUnhold |
|
| lineUnpark |
|
| phoneCallbackFunc |
|
| phoneClose |
|
| phoneConfigDialog |
|
| phoneDevSpecific |
|
| phoneGetButtonInfo |
|
| phoneGetData |
|
| phoneGetDevCaps |
|
| phoneGetDisplay |
|
| phoneGetGain |
|
| phoneGetHookSwitch |
|
| phoneGetIcon |
|
| phoneGetID |
|
| phoneGetLamp |
|
| phoneGetMessage |
|
| phoneGetRing |
|
| phoneGetStatus |
|
| phoneGetStatusMessages |
|
| phoneGetVolume |
|
| phoneInitialize |
|
| phoneInitializeEx |
|
| phoneNegotiateAPIVersion |
|
| phoneNegotiateExtVersion |
|
| phoneOpen |
|
| phoneSetButtonInfo |
|
| phoneSetData |
|
| phoneSetDisplay |
|
| phoneSetGain |
|
| phoneSetHookSwitch |
|
| phoneSetLamp |
|
| phoneSetRing |
|
| phoneSetStatusMessages |
|
| phoneSetVolume |
|
| phoneShutdown |
|
| tapiGetLocationInfo |
|
| tapiRequestMakeCall |
|
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Your One Net Business administrator
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