One Net Business Help & Support

FAQs

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Why has One Net Call Centre lost connection to the chat service?

What's the problem?

I can't change my availability to chat. I was disconnected from the chat service.

Why does this happen?

If you are logged in to One Net Call Centre and you log in to One Net Receptionist, you'll be automatically disconnected from the chat service. You can't be logged in to One Net Call Centre and One Net Receptionist at the same time.

What to do

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Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

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