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Help & Support FAQs Why has One Net Call Centre lost connection to the chat service?
Help & Support FAQs Why has One Net Call Centre lost connection to the chat service? One Net Business Help & Support
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What's the problem?
I can't change my availability to chat. I was disconnected from the chat service.
Why does this happen?
If you are logged in to One Net Call Centre and you log in to One Net Receptionist, you'll be automatically disconnected from the chat service. You can't be logged in to One Net Call Centre and One Net Receptionist at the same time.
What to do
First try this
- Log out of One Net Receptionist.
- Log out of One Net Call Centre and log in again.
If that doesn't work
Contact the One Net Business team.
Can't find what you're looking for?
Your One Net Business administrator
Talk to the One Net Business administrator in your company. They understand your system best.
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